RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To request a cancel or return your order you are required to fill out our request form: Return & Cancelation Form

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least five (5) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. Refunds can take up to 3-5 business days.

EXCEPTIONS

The following items cannot be exchanged, refunded or returned:

     ●     Products that have been used or modified

     ●     Mag Release Spring

     ●     Recoil Guide Rod Spring Assembly

     ●     Geisler Defence 19x 80% Frame + Jig (zero returns due to their sensitive nature)

     ●    Parts Kit

     ●     Broken Items 

Please be advised these items are commonly misused or can break during installation (Please take caution when installing any parts)

MISSING & DELAYED PACKAGES

If you haven’t received updates regarding your package, please note that it typically takes 3-5 business days for fulfillment and shipping. 

If your tracking indicates delivery but the package is missing, you must submit a lost/stolen item request with USPS. 

As the recipient, you are responsible for initiating this request, as we cannot do it on your behalf. 

For more detailed guidance, you can visit the USPS Missing Mail page, here. 

Once you receive any updates from USPS regarding your request, please let us know!

COUPON CODES FOR SALES & DEALS

To ensure the success and validity of our coupon codes and promotional offers, please adhere to the following guidelines:

Timeframe: Orders must be placed within the specified period for the applicable deal.

Correct Items: Ensure that you are purchasing the correct item(s) as specified in the promotion.

Please note, that we are unable to retroactively apply coupon codes to orders placed outside of the designated timeframe or for incorrect items. 

PACKAGE RETURNED TO SENDER

In cases where an incorrect address is entered and your package is returned back to 3D Printed Guns as “Undeliverable” due to any reason. We will often accommodate reshipping your order one time.

If you reach out then wishing to cancel and not reship we will apply a 10% restocking fee.

QUESTIONS

If you have any questions concerning our return policy, please contact us.